Software Development Cases
An Internet e-commerce company is a comprehensive online retailer in China. It is one of the most popular and influential e-commerce sites in China’s e-commerce field. Tens of thousands of brands and millions of high-quality products in 12 categories, including books, food, and online travel. In 2012, China's self-operated B2C market accounted for 49% of the market, relying on the entire supply chain to continue to expand its advantages in the Chinese e-commerce market. Six logistics centers in North China, East China, South China, Southwest China, Central China, and Northeast China have been established, and core urban distribution stations have been established in more than 360 cities across the country.
According to customer requirements, Excellent Operation and Maintenance (Beijing) Technology Co., Ltd. provides its headquarters and branches with on-site service response support from Monday to Sunday from 00:00 to 24:00. Provide 13 field engineers and 3 emergency response engineers to provide field services.
Provide 400 hotline to provide a unified repair platform.
Specific delivery content：
1. Recommended network security equipment (WAF, NIPS, RSAS, etc.) selection
2. Network security equipment configuration and deployment
3. Daily operation and maintenance of network security equipment (hardware maintenance, software maintenance, application management)
4. Regular inspections of network security equipment hardware
5. Important period guarantee (holidays, e-commerce festivals)
6. Service report
7. Construction of knowledge base